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<H1><A NAME="_tapi2_lineagentstate__constants"></A>LINEAGENTSTATE_ Constants</H1>
<P>The LINEAGENTSTATE_ constants describe the state of an agent on an address.
<DL>
<DT>LINEAGENTSTATE_BUSYACD </DT>
<DD>The agent is busy handling a call routed from an ACD queue. </DD>
<DT>LINEAGENTSTATE_BUSYINCOMING </DT>
<DD>The agent is busy handling an incoming call that was not transferred to the agent from an ACD queue in which the agent is logged in. </DD>
<DT>LINEAGENTSTATE_BUSYOTHER </DT>
<DD>The agent is busy handling another type of call, such as an outgoing personal call not transferred to the agent by a predictive dialer. This value can also be used when the agent is known to be busy on a call but the type of call is unknown. </DD>
<DT>LINEAGENTSTATE_BUSYOUTBOUND </DT>
<DD>The agent is busy handling an outgoing call, such as one routed from a predictive dialing queue. </DD>
<DT>LINEAGENTSTATE_LOGGEDOFF </DT>
<DD>No agent is logged in on the address. </DD>
<DT>LINEAGENTSTATE_NOTREADY </DT>
<DD>The agent is logged in, but occupied with a task other than serving a call (such as on a break). No additional calls should be routed to the agent. </DD>
<DT>LINEAGENTSTATE_READY </DT>
<DD>The agent is ready to accept calls. </DD>
<DT>LINEAGENTSTATE_UNAVAIL </DT>
<DD>The agent state is unknown and will never become known. In <A HREF="struc1_848i.htm" tppabs="http://msdn.microsoft.com/library/psdk/tapi22/struc1_848i.htm"><B>LINEADDRESSSTATUS</B></A>, this condition can also be represented by the <B>dwAgentState</B> member being set to 0. </DD>
<DT>LINEAGENTSTATE_UNKNOWN </DT>
<DD>The agent state is currently unknown, but may become known later. This can be a transitional state when a line or address is first opened. </DD>
<DT>LINEAGENTSTATE_WORKINGAFTERCALL </DT>
<DD>The agent has completed the preceding call, but is still occupied with work related to that call. The agent should not receive additional calls.
</DD>
</DL>
<P>The upper 16 bits of this set of constants are reserved for device-specific extensions. </P>
<H4><A HREF="javascript:if(confirm('http://msdn.microsoft.com/library/psdk/sdkintro/guide_927n.htm \n\n這個文件不能通過 Teleport Pro 取回, 因為 地址在一個域或為它的開始地址設定的邊界的外部路徑上. \n\n你想從服務器打開它嗎?'))window.location='http://msdn.microsoft.com/library/psdk/sdkintro/guide_927n.htm'" tppabs="http://msdn.microsoft.com/library/psdk/sdkintro/guide_927n.htm">Requirements</A> </H4>
<P><B> Windows NT/2000: </B>Requires Windows NT 4.0 SP3 or later.<BR>
<B> Windows 95/98: </B>Requires Windows 95 or later.<BR>
<B> Version: </B>Requires TAPI 2.0 or later.<BR>
<B> Header: </B>Declared in Tapi.h.</P>
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