<td>
						<h2><a name="Support"></a>Support Information</h2>
					</td>
					<td align="right"><a class="finePrint" href="#top">Back to Top</a></td>
				</tr>
			</tbody>
		</table>
		<hr>
		
<p>Our technical support service is always glad to help you and to answer your 
  questions. Please, keep to the following rules when contacting Support:</p>
		
<p>If your query is related to erroneous software operation, please provide the 
  following information:</p>
<ul>
  <li>version number of the software product you are using. We also recommend 
    you to visit <a href="http://www.objectrescue.com/?tag=dstr" target="_blank">our 
    web-site</a>: probably, the problem you encountered has already been solved 
    in a new program release available on <a href="http://www.objectrescue.com/?tag=dstr" target="_blank">our 
    web-site</a>; 
  <li>version number of Windows and update packages installed (you can find out 
    this information in the <b>Properties</b> of the <b>My Computer</b> icon on 
    the desktop or the <b>System</b> icon in the <b>Control Panel</b>); 
  <li>please try to provide as much information as possible so that our experts 
    could reproduce the error. </li>
</ul>

		
<p>Please remember to provide your registration details: the registered name and 
  the email address you used -- this will allow a faster processing of your request.</p>
<p>You can contact our technical support online at <a href="http://www.objectrescue.com/support/?tag=dstr" target="_blank">www.objectrescue.com/support/</a>.</p>
		<p>We do our best to reply to user queries the same day we receive them; anyway, you will get the answer no later than in two business days.</p>
		
<p>Also feel free to suggest new features for our products and web-site at <a href="www.objectrescue.com/support/?tag=dstr" target="_blank">www.objectrescue.com/support/</a>.</p>
<p>&nbsp;</p>
<table border="0" cellpadding="0" cellspacing="0" width="97%">
  <tbody>
    <tr valign="bottom"> 
      <td> <h2><a name="History" id="History"></a>Program History</h2></td>
      <td align="right"><a class="finePrint" href="#top">Back to Top</a></td>
    </tr>
  </tbody>
</table>
<hr>
<ul>
  <li><b>Version 4.4 (2006-11-28)</b><br>
    + New language files (Greek, Romanian)<br>
    + New file format added:<br>
    &nbsp;&nbsp;&nbsp;DjVu - Image compression by AT&amp;T</li>
  <li> <b>Version 4.3 (2006-09-19)</b><br>
    + New file formats added:<br>
    &nbsp;&nbsp;&nbsp;NEF - Nikon Electronic Format. Raster image from a Nikon 
    digital camera<br>
    &nbsp;&nbsp;&nbsp;ORF - Olympus Raw Format. Raster image from an Olympus digital 
    camera<br>
    &nbsp;&nbsp;&nbsp;PEF - Pentax Electronic Format. Raster image from a Pentax 
    camera.<br>
    &nbsp;&nbsp;&nbsp;RAF - RAW Fuji. Raster image from a Fuji digital camera<br>
    &nbsp;&nbsp;&nbsp;SRF - Sony RAW File. Raster image from a Sony digital camera.<br>
    &#8211; A step in the recovery routine clarified<br>
    &#8211; Minor bugs fixed</li>
  <li><b>Version 4.2 (2006-08-09)</b><br>
    + New language files (Czech, Italian)<br>
    + Improved JPEG detection algorithm</li>
  <li><b>Version 4.1 (2006-06-16)</b><br>
    + Engine functionality improved <br>
    + Added DRW (AutoCAD Drawing Database), MRW (Minolta RAW), CRW (Canon RAW), 
    and DCR (Kodak RAW) file format recovery<br>
    - Fixed a bug that caused recovered files to be of zero-length</li>
  <li> <b>Version 4.0 (2006-04-19)</b><br>
    + Key files now stored in Windows registry<br>
    + Date/Time file filters implemented<br>
    + New language files (Turkish, Bulgarian)</li>
  <li><b>Version 3.9 (2006-02-07)</b><br>
    + Added Preview Panel for image files<br>
    + New language files (Ukrainian, Hungarian)</li>
  <li><b>Version 3.6 (2006-01-12)</b><br>
    + New language files (Arabic, Chinese, Polski)</li>
  <li><b>Version 3.5 (2005-12-02)</b><br>
    + Improved auto-naming for recovered files<br>
    + Improved recovery algoritm for AVI files<br>
    + Recovery of new file formats added<br>
    + Drive list auto-update on device insert/remove<br>
    + New language files (German, French)</li>
  <li><b>Version 3.0 (2005-06-22)</b><br>
    + New recovery algoritm with file system and drive sectors/clusters scanning<br>
    + Now recover deleted files of any type!<br>
    + Optionally recover folder structure<br>
    + Now you can preview files before recovery and select files that you need<br>
    + Faster drive sectors scan - only free sectors can be scanned to speed up 
    your search!<br>
    + Allows you to recover deleted and lost files and additionally recover existing 
    corrupted files<br>
    + Recovery of new file formats added<br>
    + New file filters to narrow your file search<br>
    + Preview Words, Excel, PowerPoint documents before actual file recovery<br>
    + New interface with manual and automatic recovery functions<br>
    + Added preview of image files (JPEG, BMP, GIF, ICO, WMF, EMF)<br>
    + Added text/hex preview of files<br>
    &#8211; CD/DVD disks temporarily are not supported<br>
    &#8211; Language files from 2.x versions are not supported</li>
  <li><b>Version 2.7</b><br>
    + Fixed bug appearing when 'Not ready' drive selected<br>
    + French language added</li>
  <li><b>Version 2.6</b><br>
    + Added MP4 (MPEG-4 video) and XIF (Xerox Image) recovery<br>
    + Now recovery starting automatically</li>
  <li><b>Version 2.5</b><br>
    + Free 10 files recovery in Trial mode<br>
    + Added preview of recoverable files as text<br>
    + Help file updated</li>
  <li><b>Version 2.1</b><br>
    + German, Russian and Dutch languages added<br>
    + New installation program<br>
    &#8211; Fixed minor bugs</li>
  <li><b>Version 2.0</b><br>
    + Multilanguage interface implemented<br>
    + Improved file recovery algorithm<br>
    + Minor interface improvements</li>
  <li><b>Version 1.6</b><br>
    + Added support for recovery from CD/DVD drives</li>
  <li><b>Version 1.5</b><br>
    + Recovery engine optimized for working with very big drives (more than 100 
    Gigs)<br>
    + New feature: now you can enter sector number from which the search should 
    start</li>
  <li><b>Version 1.4</b><br>
    + Improved file recovery engine<br>
    + Some interface improvements</li>
  <li><b>Version 1.3</b><br>
    + Added JPEG and BMP trial preview</li>
  <li><b>Version 1.2</b><br>
    + Improved file recovery engine<br>
    + Faster file management</li>
  <li><b>Version 1.1</b><br>
    + New interface<br>
    + You can set drive access retry count for physical corrupted media</li>
  <li><b>Version 1.0</b><br>
    + First release<br>
    <br>
  </li>
</ul>
<table border="0" cellpadding="0" cellspacing="0" width="97%">
  <tbody>
    <tr valign="bottom"> 
      <td> <h2><a name="Latest" id="Latest"></a>Obtaining the latest version</h2></td>
      <td align="right"><a class="finePrint" href="#top">Back to Top</a></td>
    </tr>
  </tbody>
</table>
<hr>
<p> The latest version of PhotoRescue Pro is always available at:</p>
<p><a href="http://www.objectrescue.com?tag=dstr" target="_blank">http://www.objectrescue.com</a></p>
<p></p>
<table border="0" cellpadding="0" cellspacing="0" width="97%">
  <tbody>
    <tr valign="bottom"> 
      <td> <h2><a name="License" id="License"></a>License Agreement</h2></td>
      <td align="right"><a class="finePrint" href="#top">Back to Top</a></td>
    </tr>
  </tbody>
</table>
<hr>
<p> Please see <a href="License.htm">License</a> for details.<br>
</p>
<table border="0" cellpadding="0" cellspacing="0" width="97%">
			<tbody>
				<tr valign="bottom">
					<td>
						<h2><a name="Copyright"></a>Copyright</h2>
					</td>
					<td align="right"><a class="finePrint" href="#top">Back to Top</a></td>
				</tr>
			</tbody>
		</table>
		<hr>
<p> Information in this document, including URL and other Internet Web site references, 
  is subject to change without notice and is provided for informational purposes 
  only. The entire risk of the use or results of the use of this document remains 
  with the user, and Regall makes no warranties, either express or implied. Unless 
  otherwise noted, the example companies, organizations, products, people and 
  events depicted herein are fictitious and no association with any real company, 
  organization, product, person or event is intended or should be inferred. Complying 
  with all applicable copyright laws is the responsibility of the user. Without 
  limiting the rights under copyright, no part of this document may be reproduced, 
  stored in or introduced into a retrieval system, or transmitted in any form 
  or by any means (electronic, mechanical, photocopying, recording, or otherwise), 
  or for any purpose, without the express written permission of Regall.</p>
		
<p> Regall may have patents, patent applications, trademarks, copyrights, or other 
  intellectual property rights covering subject matter in this document. Except 
  as expressly provided in any written license agreement from Regall, the furnishing 
  of this document does not give you any license to these patents, trademarks, 
  copyrights, or other intellectual property. </p>
		
<p class="small"> Copyright &copy; 1996-2006 <a href="http://www.objectrescue.com/?tag=dstr" target="_blank">Regall 
  LLC dba ObjectRescue.com</a>. All rights reserved.<br>
  Microsoft, Windows, Windows Internet Explorer are Microsoft Corporation Trademarks 
  in the United States and/or other countries. </p>
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